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FAQs

Is there a free trial for the All Access pack? expand

If you want to try out some of the offerings before you choose a subscription, you can sign up on Researcher.Life for free and get 10+ benefits worth $150+. This covers tools and services that are essential for your research success. You can choose to sign up for All Access subscription once you explore the benefits in your free pack.

What are the benefits of the All Access Pack? expand

Researcher.Life All Access Pack is an industry-first subscription that provides a comprehensive suite of AI-powered tools and publication services that empower academics at every step of the research journey. This innovative offering includes some of the most advanced AI tools for research, such as:

  • Paperpal, the complete AI academic writing toolkit.
  • R Discovery, the literature search and research reading platform.
  • Mind The Graph, the powerful scientific illustration tool.
  • Global Journal Database, a repository to help you find journals for publication.

In addition to these AI tools, All Access also offers big savings on expert services by Editage, where professional editors work with you to ensure your manuscript is ready for publication. Click here to explore all our research benefits, based on your research stage and needs.

What are the steps to use the benefits included in the All Access pack? expand

All benefits within the pack will be available for you to access when you want, throughout the subscription period.

Here’s how you can use the benefits of Researcher.Life All Access pack:
  1. Register/Sign in on Researcher.Life
  2. Subscribe to All Access Pack by making the payment
  3. Explore the multiple benefits available on your membership page
  4. Click on any benefit to view its details
  5. Follow the steps detailed in the ‘How to use’ section to avail the benefit

Do any of the benefits within All Access pack have an expiry date? expand

Yes. You can use the benefits only within your subscription period. When your subscription gets renewed, your access to included benefits will also continue.

Are there flexible plans available with the All Access Pack? expand

Certainly! The All Access Pack allows users to pick from tailored subscription options designed to support you at various stages of your research journey. From research ideation, manuscript writing, publication support and more, these plans have been carefully crafted to save your time, simplify complex tasks, boost your productivity, and expedite your path to success. Click here to view all available pack options and build your own plan with Researcher.Life.

Can I use institutional funds to purchase the All Access Pack? expand

Absolutely! You are welcome to use institutional funds to purchase the All Access subscription. Our hassle-free online payment is streamlined through the secure Stripe payment platform, and accept payments via debit, credit, or prepaid cards. For customers purchasing from our Japan store, we offer billing in Japanese yen and provide the Japanese tax invoice (見積書・納品書・請求書一式) on successful payment. This detailed invoice can then be used to claim a reimbursement from your institution.

Some institutions have specific rules on how these funds should be used, so we recommend checking the guidelines before making the purchase.

Can I use my research funds to buy custom All Access Packs before the end of my academic year? expand

You can use any unutilized funding to purchase All Access Packs, choosing from our monthly, quarterly, or annual plans based on your needs.

Will my subscription be auto renewed upon expiry? expand

Yes, your subscription will auto-renew upon expiry unless you wish to cancel the same. Users who sign up for a subscription will be billed on either a monthly, quarterly or annual cycle, depending on what was selected at time of purchase. The card details you enter will be stored on Stripe, and you will be automatically charged on the chosen payment method at the beginning of each new billing cycle.
To cancel your subscription at any point in time, you can navigate to the "Membership & Billing" page. If you are facing any difficulties, please reach out to us at support@researcher.life.

Can I cancel my subscription once I purchase it? expand

You can choose to cancel your subscription at any point of time, if you wish to do so.
If cancellation is done within 30 days of purchase for annual subscription, and 7 days of purchase for monthly or quarterly subscription, you will be eligible for a refund. After the mentioned period, no refunds will be provided. Your subscription will continue until its expiry.
To cancel your subscription at any point in time, you can navigate to the "Membership & Billing" page. If you are facing any difficulties, please reach out to us at support@researcher.life.

What discounts are available on Researcher.Life All Access Pack? expand

Researcher.Life offers comprehensive research support through one single subscription, which saves you money, time, and effort. We do run discounts for students and users from specific geographies and also provide attractive prices and customisations if you are purchasing the All Access Pack for a larger group. For more details on ongoing offers, please visit our Pricing page and see the best savings available to you.

How useful is the All Access Pack for non-English-speaking researchers? expand

While Researcher.Life’s All Access Pack is tailored to support academics globally, it is especially useful for non-English-speaking researchers. With one subscription, you get access to AI tools for research that transform your academic writing, enhance literature discovery and reading, simplify journal selection, and streamline your scientific communication process. All Access subscriptions also include benefits on English editing, academic translation, and publication support services by Editage, our legacy brand. Get personalized research support in your local language and work with top editors and professionals committed to help you succeed.